As you know from my stories, we had a terrible experience trying to get a phone system that not only worked but provided all of the features and information we wanted. We had two phone systems fail us. We went through a consultant and numerous presentations by several companies including those representing CISCO systems. After many meetings and thousands of dollars, your company made a presentation. The clarity of information provided at that meeting was refreshing. For the first time I not only understood what we were looking at but I saw a system that would do the things I wanted it to do. So we bought.

We have found the ShoreTel system, from Accent, to be everything we were looking for. Its ease of use, reliability and the ability to manage the system have made it extremely valuable for administration and management. I would highly recommend this system to anyone and would be more than happy to share our experience.
Don Wake
Mt. Gilead, OH

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