Credit: NetworkWorld.com

Enterprises are starting to use the BlackBerry in a new way: as a means of taking their desk phones mobile.

Research In Motion, known mainly as a mobile e-mail vendor, is making a surprising effort to leverage the voice side of the BlackBerry smartphone, positioning its server software as a way to blend cellular and corporate voice networks by linking the BlackBerry Enterprise Server (BES) with the corporate PBX.

The result is a set of capabilities, achieved without major infrastructure changes, that many enterprises probably will find compelling. They include a single corporate telephone number that rings on a cell phone, an office phone, a business phone at home, or on a BlackBerry, extending PBX features to the BlackBerry. (Compare unified communications products.)

Fayetteville State University (FSU) in North Carolina experienced the power of RIM's Mobile Voice System (MVS) when a key storage-area network suffered a catastrophic failure, says Joseph Vittorelli, the university's director of systems and infrastructure. Within minutes, he connected to every staff member he needed -- regardless of where they were -- via the conference feature, made assignments and got the team working together on very short notice.

FSU, Dell and Chicago-based produce-wholesaler Anthony Morano Co. were panelists at this week's annual BlackBerry user conference, discussing fixed-mobile convergence (FMC) and MVS.

Another change at FSU is that voice mails -- a product of people's inability to connect -- have dropped to zero in many cases. Vittorelli recently got a call from a user who returned from lunch, found she had three voice mails and demanded to know why the calls had not reached her BlackBerry smartphone.

"Enterprises are realizing as they look at fixed-mobile convergence and unified communications that mobility is a big part of this," says David Heit, director of software product management, who focuses on MVS, server software introduced in 2007 and based on a product acquired when RIM bought Ascendent Systems.

MVS links the BES to a large number of PBX brands, forging voice- and call-control links between the BlackBerry cellular world, corporate telecom systems, and an array of carrier-base landline and wireless networks. Users get a new corporate phone number that overlays their cell-phone number. All inbound calls are made to that one number, ring on all of the user's phones, and connect on whichever phone the user answers. "I now have the concepts of call routing and call control [with the BlackBerry devices]," Heit says.

Heit demonstrates on his own BlackBerry, selecting a five-digit corporate extension at a desk in RIM's Waterloo, Ontario, headquarters and pressing a button to connect over AT&T's Enhanced Data Rates for GSM Evolution network. For the first time, the BlackBerry becomes in effect the user's mobile desk phone, not just his mobile e-mail device.

It's all done without wading into what Heit calls the "thick soup" of the complexities of VoIP infrastructure deployments, of FMC architectures, and the like. "The trend to all-IP converged infrastructures will take years," he says.

You can see the whole article here.

Improved collaboration and connectivity between Windows PCs and cell phones is going to get a major shot in the arm with Windows 7, according to Microsoft Chairman Bill Gates.

During a speech for members of the Windows Digital Lifestyle Consortium in Tokyo last week, Gates referred a few times to Windows 7, the next version of Windows which Microsoft has said will ship in 2010. Gates highlighted improvements to Windows 7’s lower power and memory requirements that are in the works. But he also played up extensively during his speech the new connectivity between mobile phones and Windows which will be introduced as part of the release.

From a transcript of Gates’ remarks:

“We’re hard at work, I would say, on the next version, which we call Windows 7. I’m very excited about the work being done there. The ability to be lower power, take less memory, be more efficient, and have lots more connections up to the mobile phone, so those scenarios connect up well to make it a great platform for the best gaming that can be done, to connect up to the thing being done out on the Internet, so that, for example, if you have two personal computers, that your files automatically are synchronized between them, and so you don’t have a lot of work to move that data back and forth.”

The file synchronization capability to which Gates refers is the Live Mesh collaboration/synchronization platform/service which Microsoft recently unveiled. But Gates made it sound like there’s something beyond Mesh that could be in the works for Windows 7. Again, from the transcript:

“We’re also a participant in building software for the mobile phones, and our proposition is to build a great mobile operating system, but also to have it be the one that connects best to the Windows PCs. So we’re working hard on both of those things…

“For a customer there are going to be phones with larger screens, and PCs with smaller screens. In fact, there will be even an overlap, but I think the key for us is to drive all the applications, and let the user move easily back and forth. Our best customers are going to have a great mobile phone, and they’re going to have a great personal computer. And if we don’t make those scenarios work well together, that will hold back both of those markets.”

Gates also told the audience that Microsoft is going to deliver a “major new version of Windows” every two to three years. (A caveat: Gates also said not too long ago that Microsoft would deliver a new version of Internet Explorer every 9 to 12 months. IE 7 shipped in October 2006; we’re still only at Beta 1 for IE 8.)

What’s your take? What kinds of new features in Windows 7 — and Windows Mobile 7, allegedly due out in 2009 — might improve PC-to-mobile connectivity and what kinds of applications/services would benefit?

Here's an interesting article from TechRepublic blogger Bill Detwiler regarding the price of oil effecting demand for teleworking and the impact on corporate networks. As oil prices rise, businesses will take a harder look at allowing employees to work from home instead of incurring the cost of commuting on a daily basis.