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Topic “telephony”

ShoreTel upgrades its call manager and adds new voice switches

Network World has posted an article about the ShoreTel 8 release that was reported here back in April. The article gives an overview of the new ShoreGear switches and Personal Call Manager software. You can find some of it below and the remainder here.

Credit: NetworkWorld.com

ShoreTel earlier this week announced several software and hardware upgrades and two new voice switches. Included in the announcement are enhancements to the ShoreWare Call Manager product line, more open interfaces for integration, and adds two new voice switches: the ShoreGear 24A and the ShoreGear 30.

The ShoreWare Personal Call Manager has been upgraded to provide more intuitive interfaces. Added features include an integrated client user interface with a main display for calling features and tabs for messages and history; simplified access to features designed to be easier to use and find; quick and easy dialing with exchange and phone directory along with just in time telephony presence; and a simplified, single-level user interface with personal and advanced merged options.

The ShoreWare Professional Call Manager has added improvements to its basic voice communications and it now provides automatic and on-demand video communications. The Instant Messaging interface upgrades include easy sidebar conversations; on the phone communications; and interfaces for a third party presence server. The unified communications suite has added improved call control, video calling and IM access and a rich presence integration; the suite now also supports a softphone

IT departments must prepare for $200 a barrell oil and rising demand for teleworkers

Here's an interesting article from TechRepublic blogger Bill Detwiler regarding the price of oil effecting demand for teleworking and the impact on corporate networks. As oil prices rise, businesses will take a harder look at allowing employees to work from home instead of incurring the cost of commuting on a daily basis.

ShoreTel partner brings HD videoconferencing for less to marketplace

This is an article from Networkworld.com regarding LifeSize Communications.

Startup finds flaws in popular VoIP products

Credit: SC MagazineUS.com

The Voice over Internet Protocol (VoIP) products of Avaya, Cisco and Nortel are filled with more than 100 vulnerabilities, according to a report from VoIPshield Laboratories, the research arm of security startup VoIPshield Systems.

Unified communications: Is your network ready?

Credit: NetworkWorld.com

By David Newman, Network World Lab Alliance , Network World , 04/28/2008

Phillies Cover All Bases with Mitel IP Communications

PHILADELPHIA, Pa. and OTTAWA, Ont. – April 23, 2008 – There’s still a long way to go in the 2008 baseball season before the Philadelphia Phillies can call themselves World Series Champions, but only weeks into it they can claim to be a leader with their IP communications system thanks to Mitel.

ShoreTel Ranked Among Silicon Valley's Top 150 Public Companies

ShoreTel
SUNNYVALE, Calif., April 18 /PRNewswire-FirstCall/ -- ShoreTel(R), Inc.

Unified Communications the Next Step for VoIP

Human latency, it's an elaborate term for something that we each experience regularly, the time it takes for someone to return a communication. Whether that communication is via phone, e-mail, text or any other method, human latency costs corporations millions each year.
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