ShoreTel Reaches One Million Phone Milestone With Shipment to Non-Profit Community Health Center Company Ships One Millionth Phone to Clinica Romero, which works on behalf of the underserved population of Greater Los Angeles

The leading provider of brilliantly simple IP phone systems with fully integrated Unified Communications (UC), is pleased to announce that is has shipped its one millionth phone to Clinica Romero in Los Angeles as part of an initial deployment that includes more than 180 phones in three locations.

"We're thrilled to be the recipient of the one millionth phone since ShoreTel is one in a million when it comes to phone systems," said Robert Desmond, CFO at Clinica Romero. "The ShoreTel solution provides a solid platform for future growth and enables us to deploy a single phone system across all of our three sites, and manage them from a single point without requiring additional IT resources. Plus, the easy to learn features create a highly efficient call center to better serve our community."

As a private, nonprofit, federally qualified community health center, Clinica Romero operates in East Los Angeles neighborhoods, serving disadvantaged patients, including the homeless, from more than 140 Southern California zip codes. ShoreTel features such as workgroups, hunt groups and office anywhere, help Clinica Romero ensure that no call goes unanswered, and that patients are routed to the most qualified staff member as quickly as possible.

Despite the economic downturn, ShoreTel has maintained a steady growth over the past few years, in part due to its management simplicity and obsessive focus on customer satisfaction. In April 2009, independent analyst firm, Synergy Research, announced that ShoreTel had achieved the No.1 market-share position worldwide in the small and midsize market for its desktop application, ShoreTel Call Manager. In November, Nemertes Research awarded ShoreTel Best Overall VoIP Provider for the sixth year in a row, based on independent surveys of IT professionals.

It has been said before that the "first million is the hardest". We are glad to have ShoreTel as a Premier partner. Let's get the 2nd million!

As we begin to total up the donations for Pelotonia we are very grateful for the support you have shown us and The James Cancer Research Center.

We couldn't have been successful without you. Thank you. If you know of others that would like to joing the 1,000's that have raised millions please direct them to the website.

The ride has finished this year but the Fight against Cancer continues. Thank you!

Take a look at some of the pictures from the event here: http://www.flickr.com/photos/42074670@N06/sets

New ShoreGear Family of V Switches helps ensure access to business-critical voicemail applications in the event of WAN failure

SUNNYVALE, CA, January 22, 2009 - ShoreTel, Inc., (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, has unveiled a new family of ShoreGear® Voice Switches that extends the company's unique single-image distributed architecture to voicemail and auto-attendant applications. By integrating support for these capabilities into its switches, ShoreTel expands its leadership in the UC industry by reducing the cost and complexity of deploying a highly reliable and robust voicemail and auto-attendant system across multiple locations. With the ShoreGear 50V, ShoreGear 90V and ShoreGear 90BRIV switches, organizations can ensure local access to voicemail even in the event of WAN downtime.

NEWS HIGHLIGHTS

• ShoreTel continues to extend the capabilities of its distributed and robust communications platform, making UC easier, more reliable, and more cost-effective to deploy.
• More Flexibility: The ShoreGear family of V switches gives our companies greater flexibility to deploy reliable voicemail services at their branch offices by simply equipping the office with the new switch.
• Improved Reliability: The ShoreGear family of V switches stores voicemail messages on highly reliable Compact Flash Card technology, offering superior reliability over traditional disk drives.
• Small Footprint: To conserve space in the data center, the ShoreGear V switches are packaged in 1U half-width chassis and occupy no more rack space than the ShoreGear 50, 90 and 90BRI models.

FEATURES

For a detailed description and list of features for all ShoreGear switches click here.

• The ShoreGear 50V switch supports up to 50 IP telephones, two analog extensions and four loop-start trunks. It also supports 50 voicemail boxes with 22 hours of voicemail storage.
• The ShoreGear 90V switch supports up to 90 IP telephones, four analog extensions and eight loop-start trunks. It also supports 90 voicemail boxes with 56 hours of voicemail storage.
• The ShoreGear 90BRIV switch supports up to 90 IP phones, four analog extensions, and four BRI ports (eight channels). It also supports 90 voicemail boxes with 56 hours of voicemail storage.

QUOTES

"Voicemail is an essential component of business-critical communications and, as such, it is one of the key pillars of a unified communications platform. For today's workers, voicemail is a crucial business tool that must be accessible anytime, and from anywhere. By integrating voicemail into a distributed architecture through the new ShoreGear V switches, ShoreTel has made it possible for companies to cost-effectively increase the reliability and accessibility of their voicemail, leading to greater productivity and improved customer service."

- Kevin Gavin, vice president of marketing, ShoreTel

For detailed information on ShoreTel products and features, click here.

Credit: Marketwire.com

ORLANDO, FL--(Marketwire - January 19, 2009) - LOTUSPHERE -- ShoreTel® (NASDAQ: SHOR), a leading
provider of Pure IP Unified Communications (UC) solutions, today announced
that it has begun field trials of the ShoreTel plug-in for IBM Lotus
Sametime.

ShoreTel announced in March 2008 it was working with IBM to integrate
technologies that allow customers to access ShoreTel's powerful IP
telephony features from within their Lotus Sametime application. Customers
interested in leveraging this integration can now apply to participate in
the field trial by sending an email to fieldtrials@shoretel.com.

The ShoreTel plug-in includes call control and management features of
ShoreTel's award-winning ShoreWare Call Manager end-user application suite.
With the plug-in for Lotus Sametime, companies can integrate voice
capabilities throughout their IBM Lotus collaboration applications,
providing new ways to increase productivity and collaboration without
requiring users to learn a new program or change their habits. The combined
solution is easy to deploy, easy to manage and easy to use, and offers
unmatched reliability. ShoreTel will preview the capabilities of the
plug-in at this year's Lotusphere 2009 conference, January 18-22 at Walt
Disney World Swan and Dolphin Resort, Orlando, Fla. in the Foundation lab
and on the exhibit floor in booth #622.

"The ShoreTel plug-in for Lotus Sametime provides customers with more
options for integrating our wide range of unified communications
capabilities with their core business processes to increase employee
productivity and collaboration throughout the enterprise," said Mark Arman,
vice president of business development at ShoreTel. "Our ongoing work with
IBM reflects our deep commitment to delivering the communications
solutions enterprises need to remain competitive, while ensuring an optimal
customer experience."

The ShoreTel plug-in adds the following key capabilities for Lotus Sametime
users:

-- Telephony presence - System users can see when another person on the system is on a call.

-- Click to dial, call by name - Users can easily place a call by selecting a name in the Lotus Sametime or IBM Lotus Notes and Domino directories.

-- Telephony control at a click - Telephony features, such as hold, transfer and conference, become intuitively easy.

-- Integrated call stack - Users can manage multiple calls from within the Lotus Sametime user interface.

You can see the whole press release here. 

Accent has recently added Samsung as a vendor partner to provide enhanced communication solutions to our customers!

The relationship is brand new and still being developed, but from what I have personally seen from the Samsung solution it will help fill a product void that has existed for a while now.  Accent will mainly use the Samsung product to provide wide area VoIP networking to customers looking to use traditional (TDM) switching locally.

More on this exciting development to come!     

Flying Lizard Ends Fifth Season with GT2 Drivers' Championship for No. 45, 3rd in GT2 for No. 46, and Team Championship

October 18, 2008 -- Monterey, Calif. -- Today's Monterey Sports Car Championships at Laguna Seca proved to be a four-hour race of frustration for the field, with most of the race run under caution (of which there were twelve!) The Flying Lizard No. 46 finished 5th in class, the No. 44 was 6th and the No. 45 finished 10th, because of a lengthy repair in the pits after the car was hit on course early in the race.

Although it was a disappointing race for the team, who had hoped for their eleventh consecutive podium of the season, they end their fifth season with the GT2 drivers' championship for Joerg Bergmeister and Wolf Henzler, the GT2 team championship, and a third-place in the GT2 drivers' championship for teammates Johannes van Overbeek and Patrick Pilet in the No. 46 Porsche. In the No. 44 Porsche, Seth Neiman finished sixth in the drivers' championship and Darren Law was seventh.

The Lizards were also proud to help Porsche clinch the manufacturers' GT2 championship this year.

Team principal Seth Neiman reflected on the season, "It's days like today that make me so happy we secured the championships at Petit Le Mans. Hats off to all three cars, drivers and crews for continuing the fight and completing the rest of our objectives, including the Porsche manufacturers' championship. The team can take great satisfaction in this result in what has been as competitive season as one can imagine. Of course, now we have to start focusing soon on next year, which promises to be even tougher. But not until a well-deserved celebration tonight."

A full race report will be available on Sunday, October 19th. In North America, the race is broadcast on NBC Sports, tape delayed, starting on Sunday, Oct. 19 at 11:00 am PT / 2:00 pm ET. In Europe, the race is broadcast on MotorsTV, tape delayed, on Mon., Oct. 20 starting at 10:30 pm (UK) or 11:30 pm CET.

About Flying Lizard Motorsports
2008 is the fifth consecutive ALMS season for the Sonoma, California-based GT2 team. Since its first year of competition in 2004, the team has finished in the top three in the ALMS GT2 team and drivers' championships. In 2007, the team was second in the ALMS GT2 team championship and drivers Johannes van Overbeek and Joerg Bergmeister finished second in the ALMS GT2 drivers' championship.

Flying Lizard is sponsored by ShoreTel, a leading provider of enterprise IP telephony solutions, and eSilicon, a semiconductor company, both based in Sunnyvale, California. Team partners include Porsche and Michelin.