ShoreTel Receives “Strong Positive” Rating in Analyst Firm’s Report. The Only Vendor To Do So This Year!
Report Focuses Heavily on Customer Experience and Product Offering
ShoreTel® the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), announced it has received a “Strong Positive” rating in Gartner’s April 2010 “MarketScope for Unified Communications for the SMB Market, North America.” The report’s weighted rating system focuses most heavily on the customer experience and the capabilities, quality, and feature set of the product.
Kevin Gavin, Vice President of Marketing, ShoreTel, said “We believe this report and our ‘Strong Positive’ rating confirms our position in the market and our commitment to providing our customers with the industry’s best features, reliability, and service. From small companies to large enterprises, it’s clear that when customers share their experiences, ShoreTel’s true leadership shines.”