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Read what our clients are saying about Accent Infomation Systems.
We are very proud of the excellent feedback we get from
our clients.
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At Accent Infomation Systems,we are always interested to
hear your opinions and if we could improve our service
in any way.
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 | Accent knows how to deliver
I work for a school district that has had Accent as a vendor for over 10 years. We originally bought a used phone system from them that gave GREAT service over the 10 years that we used it. Over that 10 year period, we received excellent service from Accent whenever we needed to expand the phone system or had problems.
About a year ago we needed to upgrade to a new phone system. We got proposals from 5 vendors and decided to go with an ESI Phone System that Accent recommended. We felt that the ESI Phone system was the best value for the money we had to spend. It gave us the most features of the systems that we looked in our price range.
Accent did an excellent job in planning out the system and working with our schedule to cause the least disruption. The folks at Accent are very knowledgeable about their products and we had only a few very minor glitches when the system was put on line.
The system has performed exactly as Accent had told us it would and we are very pleased with the system and I would highly recommend having Accent as a phone system vendor to anyone.
- John Martindill
London, Ohio | | |  | Excellent System! Excellent Support!
Accent sold us and installed a new phone system to replace our 15 year old phone system for our medium size business. From the initial sales presentation, to the pre-installation consultation, to the final installation and training, Accent was excellent! I am very impressed with the dedication and customer service attitude that all Accent emoployees share. Thanks so much.
- Jeff Busch
| | |  | Good Service
As a large customer with many needs, I have seen the response and the level of service stay at a high level with Accent. Even though Sinclair has primarily used the services of one technician, Bill Ivory, who provides excellent service at all times, we have also seen the other members of the Accent team provide excellent support from service to billing.
As Sinclair plans the replacement of our existing system, Accent has been an integral part of the planning and installation of the new systems that we have purchased. Sinclair also views Accent as important partner in the provision of a high level of service to its students, staff, and calling public.
- Dennis Hess
Dayton, Ohio | | | Cabling Project
We hired Accent to come and install new Ethernet cabling in a building that our business recently acquired. The planning process was simple and the Accent technicians were very knowledgeable and thorough. They did a great job. The cabling is very neat and all of the jacks and patch panels were labeled perfectly. Thanks!!
- Ben Rodden
Lima, Ohio | | |  | Bravo Zulu for Laurie & Jason
It has been an incredible pleasure working with Jay & Laurie. Their professionalism is second to none. If I owned a company I would steal them from you.
I had the priviledge to watch and look over Jay's shoulder while he was installing the phone system. His work quality is so high that I can only say that it raises the standard for quality assurance in your industry. His endless dedication to the mission at hand and his outstanding customer service has been seen by all here at Bovis. Again a level that has assured Bovis that we made the right decision to work with Accent Comms. Bravo Zulu to Jay!
I have also had a grand priviledge to work with Laurie via several phone cons with the same exuberance for her professionalism and customer service. She took it upon herself to not only find just a solution but, to find the best case solution. Again, her endless dedication and her tireless customer service earns her a Bravo Zulu from Bovis.
You found outstanding people in these folks. I am glad to have been involved with such high standards that have exceeded my expectations. These 2 incredible employees took me back a few years to when I working Special Ops for the U.S. Navy and we set the standard. You have Laurie and Jay setting the bar now and I would be proud to work with them in the future.
- Steve Salos
Columbus, Ohio | | |  | Outstanding Comprehensive Service!
As a small company that is rapidly growing, our company, S4, didn't have the time or resources to sift through mountains of information to select the correct phone system.
But thanks to the knowledgeable guidance provided by Debra Cox, a phone system was purchased that exactly meets our needs. And with the expertise of Kevin Low, the system was installed without any noticeable interruption of phone service. Additionally, the training and after-installation support he has provided has been great.
And it's obvious that excellence is a company-wide trait, because anytime I call the office with billing or other questions, Rita efficiently handles the situation.
If only I could get this type service with all our vendors!
- K.B.
Fairborn, OH | | |  | Job Well Done!
Frank,
I wanted to thank you team at Accent for your support over the years.
You have a good group of very professional and extremely helpful people. The Structured Cabling crew (Joe, Curt and Brian) always does an excellent job, even on short notice. They know what they are doing!!
The team that answers the phone are very courteous, professional and helpful.
Most importantly on the phone system equipment Jay Trigg, since "day one", has gone above and beyond for us. His work ethic and expertise is second to none. We don't want to lose him.
Keep a good hold on all of these folks.
Thank you.
- Tim Bainter
Columbus, OH | | |  | Breath Of Fresh Air
Our company was preparing to move to VoIP, which required us to totally redo our current infrastructure. This project required us to convert our existing "data" MDF and IDF from 110 patch fields to a rack mounted patch panel system. With budget money tight we wanted to use our existing wire. We needed over 1,044 cables to be un-terminated from our existing 110 wall mounted frames and re-terminated on rack mounted patch panels. After talking to and receiving quotes from several companies, I decide on Accent. This turned out to be the best decision made during this entire project.
The work ethic and professionalism of Joe, Curt and Brian, was a breath of fresh air. This crew worked so well together plus they actually take pride in their work. They really care about their clients and they treat them as partners. They gave me regular updates on the status of the project and I was immediately informed, and consulted with, on any unusual situations which may have caused us issues down the road. This type of caring, professionalism and pride is something that is hard to find in this industry.
I was so impressed with Accents work on this project that I have since used them for several smaller, yet just as important projects, and I have yet to be disappointed.
- Raymond Fotis
Columbus, OH | | |  | VoIP Phone system
As you know from my stories, we had a terrible experience trying to get a phone system that not only worked but provided all of the features and information we wanted. We had two phone systems fail us. We went through a consultant and numerous presentations by several companies including those representing CISCO systems. After many meetings and thousands of dollars, your company made a presentation. The clarity of information provided at that meeting was refreshing. For the first time I not only understood what we were looking at but I saw a system that would do the things I wanted it to do. So we bought.
We have found the ShoreTel system, from Accent, to be everything we were looking for. Its ease of use, reliability and the ability to manage the system have made it extremely valuable for administration and management. I would highly recommend this system to anyone and would be more than happy to share our experience.
- Don Wake
Mt. Gilead, OH | | |
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