I came across some great information from one of my favorite Bloggers, when it comes to IP Telephony (or as many call it VoIP). There will be a future post explaining the differences here.
But suffice it to say that Jack McCarthy knows of what he speaks! There are some general benefits that cross all organizations.
Jack’s list can be found here but it started me thinking about other reasons some of our clients have used.
1. Increased flexibility
2. Better efficiency
3. Less missed calls
Do you have other reasons?